Ground orders that are in stock can take up to 1 week to be processed (this does not include transit time). Once shipped, estimated transit is:

• West: 2–4 business days
• Midwest / South: 4–7 business days
• Northeast: 5–8 business days
• Alaska / Hawaii: 4–7 business days
• Puerto Rico: 7–9 business days
• Guam / American Samoa / U.S. Virgin Islands: 14–21 business days

You’ll get an order confirmation email as soon as you check out, then a shipping confirmation email with tracking information once your order leaves our warehouse for both domestic and international orders.

Yes - expedited domestic shipping is available for a $15 charge. Orders placed by 12 PM EST ship the same day; orders placed after that, or over the weekend, ship the next business day. Ground orders placed after 1 PM EST on Friday ship the following Monday. P.O. boxes cannot receive expedited shipments.

Yes. International taxes, tariffs, and VAT are calculated and displayed at checkout, so there are no surprise fees on delivery. After about 1 business day of processing, delivery generally takes 3–5 business days (Express) or 5–10 business days (Standard); overall delivery windows of 7–21 business days should be expected depending on destination.

Orders of $125 or more ship free via standard (economy) shipping within the continental U.S. This excludes Alaska, Hawaii, Puerto Rico, Guam, American Samoa, and the U.S. Virgin Islands.

We’ve partnered with Happy Returns. Enter your order number (starts with “WWW”) and delivery zip code in the returns portal, then either drop off at a nearby Return Bar (scan a QR code, up to 5 items per return) or print a UPS Ground label and mail your items back. Either way, returns are processed at our California warehouse.

A $10 restocking fee applies to all returns and is deducted from your refund. Mail-in returns also deduct the cost of the $10 shipping label.

We offer returns on all full-price merchandise for U.S. customers within 14 days of the delivery date.

Products must be returned unworn, unwashed, in their original condition, and with all tags and liners attached. We recommend wearing underwear during try-ons. We reserve the right to refuse any return that doesn’t meet these requirements.

Return Bar drop-offs: store credit is available almost instantly; refunds to your original payment method take 5–7 business days. Mail-in returns: allow 1–2 weeks for your package to reach our warehouse, plus about 7 business days for inspection, then 5–7 business days for the refund to post.

International returns are accepted, but the customer covers all return shipping costs, and original shipping fees and duties are non-refundable. Ship items with your packing slip included to our CA warehouse.

Items marked “final sale” cannot be returned or exchanged, and price adjustments aren’t available on any order.

Yes - size exchanges are free on U.S. domestic orders, with no restocking or shipping fees.

You can request an exchange and print your return label through the Happy Returns portal. If you exchange for an item priced higher than your original, you’ll be prompted to pay the difference before it ships.

International exchange requests aren’t available at this time - international orders can only be returned, not exchanged.

Once an order has been placed, we’re unable to make address updates, or style or size changes - so please double-check everything at checkout.

Occasional overselling can happen during product launches or sales. If this affects your order, our warehouse will automatically cancel and refund the affected item(s).

Email us at hello@weworewhat.com and our team can let you know about availability and restock timing for a specific item.

Shop Pay is a digital wallet that securely encrypts and saves your shipping address, billing address, card details, and phone number (up to five of each), so checkout is faster next time. It’s only available to customers in the U.S., and supports paying in full or in installments.

Through Shop Pay, you can choose bi-weekly payments (interest-free) or monthly payments (which may include interest). Afterpay is also available for eligible U.S. residents 18 and older, splitting your order into 4 interest-free payments over six weeks.

Shop Pay’s bi-weekly plan doesn’t affect your credit score. Its monthly plan may be reported to credit bureaus. Afterpay doesn’t run a hard credit check, though its longer-term products may appear on your credit report.